IIT Madras initiated the process to adopt ISO-9001 standards in the systems and procedures of support services including the Central Library. Accordingly, I have been involved in the following activities:
Knowledge Portal for ISO 9001:2000 Application in Libraries & Information Center
- Presented on Central Library System to Management Review Committee chaired by Dean, Planning on 14-12-2011
- Interacted with Internal Quality Audit Team on 02-11-2011 in connection with quality auditing of the Central Library system.
- Interacted with Internal Quality Audit Team on 01-11-2011 in connection with inter quality auditing of the central library system.
- Interacted with Internal Quality Audit Team on 10-11-2010 in connection with inter quality auditing of the central library system.
- Interacted and responded to ISO :9001:2000 Internal Quality Team on 09-12-2009
- Presented, Interacted and responded to ISO Surveillance Audit ( M/S TUV India on 31-08-2009
- Special Presentation made on Central Library System : An ISO 9001:2000 Perspective to MR Meeting, Chaired by Director-Incharge on 25-08-2009
- Interacted and responded to ISO:9001:2000 Internal Quality Team on 24-08-2009
- Interacted and responded to ISO Recertification Team (TUV NORD) on 02-08-2008 in connection with recertifation of the Central Library alongwith other Units of IIT Madras for another three years valid upto August 2011
- Interacted and responded to ISO Internal Quality Audit Team on 16-07-2008
- Interacted and responded to ISO Survellance Team during ISO Survellance of the Central Library (TUV NORD) during 04-03-2008 -05-03-2008 on 04-03-2008
- Interacted and responded to ISO Internal Quality Audit Team on 28-02-2008
- Interacted and responded to ISO Internal Quality Audit Team on 23-11-2007
- Interacted and responded to ISO Internal Quality Audit Team on 27-02-2007
- Interacted and responded to ISO Survellance Team during ISO Survellance of the Central Library (TUV NORD) during 29-01-2007 -30-01-2007
- Delievered Lecture on System and Procedures Manual for ISO-9001:2000 to the Participants of National Workshop of LIS Teacher and the Digital Future organised by Central Library and IATLIS on 19-01-2007
- Interacted and responded with Internal Quality Audit Team on 14-09-2006 during Internal Quality Auditing of the Central Library and also replied to NCRs raised.
- Delivered lecture on ISO 9001:2000 Application in Libraries and Information Centersat India International Centre New Delhi Organised by DELNET on 31-01-2005. Prof. Kaul, Director, DELNET, Presiding over the lecture.
- Delivered lecture on ISO 9001 application in Libraries to the participants of referesher course counducted by academic staff college, Osmania University Hyderabad on 03-12-2004
- Organised a Pre-Conference (SIS 2004) Tutorial on ISO 9001 : 2000 Application in Libraries and Information Centre on 21-01-2004 at IIT Madras.
- Preparation of System and Procedures Manual : I have prepared a detailed system and procedures manual as per the requirements of ISO-9001 and also ISO 9001: 2000 for recertification and up gradation.
- Quality Auditing and Surveillance: Various internal and external quality auditing and surveillance were completed and non conformity reports were also replied.
- Attending Workshops: Regarding setting vision, mission, quality policy of IIT Madras, I have attended the following programmers conducted for ISO
- Workshop on strategic issues in IITM-Interface and also associated with human resources group on 10-08-1996
- 3-Days Workshop on team building and leadership organized by IIT Madras on 23- 07-1999 to 25-07-1999
- Workshop on Strategic plans for IIT Madras held at IIT Madras on 25-07-1998
- Workshop on developing a mission statement for IIT Madras on 04-04-1998
- Workshop on ISO-9000 organized by IIT Madras on 21-09-1997
- Final Certification Team. I have also faced final certification team and replied various non-conformity reports
raised by Quality Audit Teams.
- ISO-9001 Certificate Awards: Received Memento along with a copy of ISO-9001 certificate from the Chief Guest, Mr. N. Kumar, Managing Director, Chemplast Sanmar in the presence of Prof. R.Natarajan, Director of IIT Madras on 12-05-1999.
- Constitution of Quality Circles: For ensuring quality services.
- Staff Users Meet: Organised various meets to strength staff users interaction
- Contribution of Article: I have contributed the entitled paper "Application of ISO-9001 in the Central Library of IIT Madras: Some experiences. Special Publication No 39 “ Information management in the context of fast emerging information society. Agra, IASLIC, December 1999. p151-156"
- Delivered Invited Lecture entitled "ISO-9001-Experience of IIT Central Library for Chennai Library Professionals" Organized by Madras Library Association on 25-06-1999 at Chennai